Education & Training

AA NSW is committed to the development of our industry colleagues through the provision of premium education courses. As our member your teams have full access to our training calendar that whilst spanning over various disciplines, has been designed specifically for our industry via our experienced educators.

Training events are also open to non-AA Members, though with no discounted rates. 

Login to the Member Portal to register for training.

Revenue Management

Revenue and Distribution Management Training

AA NSW partners with the Australian Revenue Management Association (ARMA) who own and deliver the nationally accredited short-course qualification in Revenue and Yield Management Fundamentals in partnership with RTO,  Allara Learning

Upon successful completion of the training and assessment, you will receive the 11453NAT Course in Revenue and Yield Management Fundamentals qualification. This qualification holds national recognition and is valued by industry and educational institutions, both in Australia and globally.

The course aims to provide you with a fundamental understanding of the key elements in the process of revenue and yield management and how to apply the process in a practical business environment to grow company revenues and yield.

This course is suitable for anyone seeking to work within the hospitality and tourism sectors within job roles responsible for managing asset yield and company revenue. You may be a current employee of the industry working within a relevant job role and/or seeking to develop the skills required to move into a relevant job role. Develop the skills and knowledge required to perform in the role of a revenue and/or yield analyst at an entry-level within the hospitality industry.

For further information and to take advantage of the AA NSW Member only rate, please login to the Member Portal here

Hospitality High Performance

Hospitality High Performance

Question: How do you create a High Performance & High Satisfaction work environment for you and your team?

Answer:  There are 5 key questions that if you and your team can answer, in a way that is meaningful, then there is a good chance that you have a High Performance and High Satisfaction work environment – and one that ensures you have a Psychologically Safe workplace!

The Hospitality Leader High Performance & High Satisfaction has been designed specifically for Hospitality Leaders to help them create the environment where your team members Stay & Strive – and is structured on those 5 key Questions

This 7 module program delivered via Zoom over 10 weeks allows for short, sharp and engaging sessions to explore core concepts, with the time to apply the insights with your team between modules.

Key topics and outcomes:

  • Achieving clarity on purpose for your team – why are we hear & what are we aiming to be?
  • Ensuring your key roles are defined, organised with clear goals aligned to what you are aiming to be
  • Enhancing your capability to provide objective reinforcing and corrective feedback to improve performance
  • Exploring how to motivate, recognise and reward your team
  • Reviewing the support required and available to help your team achieve optimum performance

At the start of the program, we identify success measures for you, your team and your property and then we review how we went in achieving these at the end of the program.

Course dates:

Workshop 1

Workshop 2

Workshop 3

Workshop 4

Workshop 5

Workshop 6

Workshop 7

28th September

12th October

19th October

26th October

2nd November

9th November

16th November

Program Launch

5 Key Questions Overview

Vision / Mission

Why am I / we here?

Goals

Where am I / we going?

Feedback

How am I / we doing?

Rewards

What’s in it for me / us?

Support

Where do I / we go to for help?

Program Wrap-Up

5 Key Questions Review

All Zoom Workshops are 2pm to 4pm (max)

Investment:

Investment per participant would be $490 (+GST) with two or more participants from the same venue / property receiving 10% discount.

Non-member price is $650 (+GST)

Additional information:

  • Minimum participants are 12 with registration and payment closing on Monday 20th April 2026.
  • Maximum participant numbers are 24
  • Workshops will be recorded so all participants would have a way to refresh the content whenever they wanted and also could watch if they had to miss a session due to extenuating circumstances
  • Cohort What’s App group will be created to enhance connection during the program and support on-going communication post program

 

Register Here